If you have never opened a hosting account or you’ve switched companies and the new one employs an account administration interface that you haven’t seen so far, you may get baffled about how to accomplish a certain task in your account or on your desktop PC. Because of this, lots of hosting companies have set up a knowledge base, which encompasses the most frequent enquiries and challenges related to the particular platform they use, rather than including only some generic details. This kind of knowledge base will permit you to find the needed information quickly and effortlessly, so you will not have to spend a lot of time and energy on issues that may require something as simple as hitting a button or ticking a checkbox. Thus, not only can you get stuff done, but you can also discover a lot of new and useful things, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans include an extensive knowledge base where you can find information about all the problems that you might possibly encounter and their resolutions. You can find out how to create and administer a mailing list, how to use an .htaccess file, or how to continue in case the settings of your email client are correct, but you are not able to send emails, for instance. We’ve done our very best to be as exhaustive as possible and to cover all the available options in order to help you save time and to provide you with different solutions for every issue. The knowledge base features educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in each section of the Control Panel, whereas if you’d like to see the entire archive of articles, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with in-depth technical documentation where you will find info about all the functions that our in-house developed Hepsia hosting Control Panel comes with, together with solutions to various questions and challenges that you could run into. All user manuals include step-by-step explanations, which means that you won’t have to worry about skipping something if you are aiming to export a database, for instance. The troubleshooting articles cover a number of potential reasons for specific problems and the solution for each one of them, so if you are not able to send emails although you have the correct SMTP settings, for example, you can swiftly discover what the reason for this might be and recover the problem with a couple of clicks in your email client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in every section. If you want to examine all help articles, click on the Help link, which is located in the top right corner of the page.